German Customer Support Agent


Company Brief

White Hat Gaming is a gaming software aggregator providing market-leading casino and bingo content combined with full centralised back-office via a state-of-the-art platform. This model is the future and White Hat Gaming is at the forefront of this change.

Job Brief

We are looking for a motivated German Customer Support Agent with excellent soft skills and a positive attitude to ensure player satisfaction. We are a growing company with a young and dynamic team supporting a wide variety of brands. German Customer Support Agent Responsibilities:

  • Handling chats in a timely and customer centric fashion
  • Replying to emails in a professional manner
  • Showing empathy and appreciation to our customers
  • Dealing with complaints and dissatisfied customers
  • Working independently and proactively to improve customer satisfaction

German Customer Support Agent Requirements:

  • Fluent in German, both written and spoken alongside good English skills
  • Soft-skills to be able to deal with challenges professionally
  • A positive attitude

Kindly email your CV and cover letter to the HR Department on recruitment@whitehatgaming.com


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